terms and conditions
VAT number 108 0903 41
Registered in England, Company number 07557551
If you need to contact us, please use our contact form.
2. Making a contract with us
2.1 When you place an order with us, you are making an offer to buy goods. We will send you an order confirmation, via e-mail, to confirm that we have received your order.
2.2 Once we have reviewed your order, we will e-mail you again to confirm acceptance your order. Once we have sent you this email, a contract has been made between us.
2.3 In the unlikely event that we are unable to fulfil the order, for example the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.
2.4 Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website.
2.5 We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual goods.
2.6 Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
2.7 This contract is covered by English law.
2.9 We reserve the right to use information from your order, such as your billing address, delivery address, email address and IP address, to check for fraudulent orders. If we have reason to believe that an order is fraudulent, we reserve the right to cancel the order at any time. In these circumstances, when an order is cancelled by us, we will notify you via the email address used to place the order and provide a full refund to the same method of payment used to place the order.
2.9.1 Our contract to provide the goods is complete upon receipt of the goods by you. Receipt of goods is determined via proof of delivery provided by our chosen carriers.
2.9.2 If your order contains multiple items, each item may arrive in separate deliveries, at different times. When multiple products are ordered in one transaction, the contract to deliver each product is completed when you receive each individual item.
3. How to place order
3.1 You can use our website to place an order, by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time.
3.2 Carriage charges will be shown prior to you placing your order.
3.3 You will be required to pay for the goods in full at the time of ordering.
3.4 We use secure payment facilities for online purchases. You can pay for your order by Visa, Mastercard, American Express, Discover or PayPal.
3.5 Promotional prices only apply during the period stated.
3.6 All prices quoted on our website are in UK pounds and include Value Added Tax at the current rate.
3.7 You are responsible for providing the correct delivery address when you place your order. ForMotorbikes will not be held responsible for goods which are not delivered as a result of an incorrect delivery address being provided. Refunds will not be given for goods which go astray as a result of you providing an incorrect delivery address. If goods are returned to us, you will be responsible for reimbursing ForMotorbikes for the cost of returning the goods to us.
3.8 Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.
4. Delivery & Carriage Charges
4.1 Carriage rates are as follows:
Free UK delivery on orders of £40 and above, otherwise delivery to the UK is £4.50.
USA/Canada - 2 day express shipping via UPS is £29.99
France, Belgium, Germany, Netherlands, Luxembourg, Republic of Ireland, Jersey and Guernsey - 2 day shipping via Interlink Express, £15.
Austria and Denmark - 3 day shipping via Interlink Express, £17.
Spain, Italy, Czech Republic and Slovakia - 3 to 4 day shipping via Interlink Express, £19.
Norway, Bulgaria, Poland, Russian Federation, Iceland, Switzerland, Cyprus and Malta - fast shipping via UPS is £39.
For European countries other than those listed above, delivery is £35 via UPS.
Delivery to the Rest of the World is £49 via UPS.
Items under 0.5kg sent to all destinations via Royal Mail.
Due to high levels of fraud in these areas, we will not accept orders from Malaysia and Indonesia.
4.2 Once we have reviewed your order, we will advise you via email when a product is not in stock. When products are not in stock, we source it directly from the manufacturer. In this case, Nexx helmets usually take 5-9 days to arrive, Forma boots 4 days and Momo helmets 5 days. You can ask our stock position before you order by contacting us via email, firstname.lastname@example.org
4.3 Customers outside of the European Union may invoke customs charges when products arrive in their chosen country. ForMotorbikes will not be liable for these charges. It is your responsibility to check whether any customs charges will apply, before you place an order.
4.4 It is the responsibility of customers outside of the UK to check in advance with their credit/debit card company or Paypal, whether they will charge a foreign transaction fee, before an order is placed. ForMotorbikes will not be held responsible for these charges.
5.1 All content on ForMotorbikes.com, including all text, images and videos, is owned by ForMotorbikes Limited and must not be reproduced without prior permission in writing from ForMotorbikes Limited.
6. Returns / Faulty Goods / Guarantee
6.1 If there is a problem with the product, please notify us by email, providing details of the problem. It's helpful if you can provide us with a digital photograph of the problem. We will deal with the matter in accordance with your legal rights.
6.2 All goods are covered by a manufacturer's warranty against faulty workmanship and materials, subject to the terms and conditions of that warranty.
6.3 The manufacturer's warranty is provided in addition to the rights that the law says you have as a consumer and accordingly, your statutory rights are not affected.
6.4 If an exchange is necessary, this will be arranged without unreasonable delay and without charge. Replacement goods will not be dispatched until the original goods have been received at our premises and checked.
6.5 The cost of returning goods to us is your responsibility. If the goods are not faulty, we will return them to you, however you will be required to cover our reasonable postage costs.
6.6 If you want to return an item, it must be returned to us unused, in its original condition and in the original packaging, with tags attached, and including all extras which were supplied to you with the helmet, such as padding kits and Pinlock systems. You are responsible for the cost of returning the item to us, with sufficient insurance to cover the value of the item.
6.7 For returns from outside of the UK, where a refund is due, we will refund the cost of the purchased item, but we will not refund the amount you paid in shipping charges when you ordered the item from us.
6.8 As with all of our products, helmets must adhere to the criteria above, to be eligible for a return. This means that you must be satisfied that you want to keep the helmet before using it on your bike. For returns to be accepted, all of the tags and the visor protector/sticker must be attached to the helmet. Reasons such as 'It's too noisy' are not eligible reasons for a return. Do your research first, before purchasing a helmet.
6.9 Before a product can be returned, a Unique Returns Number must be obtained from us, which can be requested via our Returns page.
7.1 The products sold on this website have been manufactured to comply with their relevant certification and use.
7.2 We do not accept liability for any consequential injury, including death, from using the products sold on this website.
7.3 Helmets sold via the ForMotorbikes website are ECE 22/05 certified for use in Europe and are supplied with an ECE 22/05 sticker. You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
8. Code of Conduct
8.1 We expect our customers to treat our staff with respect. We will cancel the order of any customer who is impolite or disrespectful to our staff and we will cease to do business with that customer.
9. Motorcycles for Sale Classifieds
9.1 The information contained in the material on the Motorcycles for Sale Classifieds section of the ForMotorbikes' Website is only for information purposes. The material on the ForMotorbikes' Website does not constitute advice and you should not rely on any material on the ForMotorbikes' Website to make (or refrain from making) any decision or take (or refrain from taking) any action.
9.2 The Motorcycles for Sale Classifieds section of the ForMotorbikes' Website contains material submitted to us and created by private individuals. We exclude all liability for any illegality arising from or error, omission or inaccuracy in such material.
9.3 We give no warranties, conditions, guarantees or representations, express or implied, as to:-
(a) the completeness or accuracy of the advice and information contained on the Motorcycles for Sale Classifieds section of the ForMotorbikes' Website or any website to which it is linked;
(b) the content of the advertisements for vehicles included in our database, including but not limited to the ownership, quality, authenticity of any photographs, compliance with description or fitness for purpose of any such vehicles;
(c) the completeness of the results of any search of our database or that the vehicles selected by the search are the only vehicles on our database which might meet the searcher's requirements.
9.4 The Motorcycles for Sale Classifieds section of the ForMotorbikes' Website publishes advertisements placed by third parties to advertise their vehicles. We do not own the vehicles or goods advertised for sale on the Motorcycles for Sale Classifieds section of the ForMotorbikes' Website and have no liability for these or for any losses that you may incur as a result of purchasing a vehicle, goods and/or any services advertised by third parties. If you choose to purchase a vehicle, goods and/or services advertised for sale by third parties on the Motorcycles for Sale Classifieds section of the ForMotorbikes' Website, the contract will be between you and the third party advertiser and not with us.
10. Data Privacy and Secure Data Transfer
10.1 For EU customers, the law requires that all e-commerce companies make available, on demand, customer data to the US government. Because ForMotorbikes' payment gateway is hosted in the US, we are required to securely transmit the data entered on our checkout to secure ecommerce servers we utilise in the United States, to comply with this law. By placing an order on the ForMotorbikes website, you are consenting for your information to be securely transmitted for this purpose.